Checklist configuration item ci record from the itil process map v2. To access the configuration item type page, click admin tab in the header pane. For example, office software suites might include word processing, spreadsheet, database, presentation, and email. These are the main types of system configuration based on my understanding of the question. In itil terminology, configuration items ci are components of an infrastructure that currently is, or soon will be under configuration management. From this page, you can add ci types, create new cis for a ci type, view cis under a ci type, and also view the relationship map with. In this context, it is very important to remember that all cis are service assets. You determine the computer type when you edit or create a new computer configuration item. Use relationship governance rules to prevent the selection of relationship types or directions that are not allowed between specific ci types. A configuration item ci is any service component, infrastructure element.
Configuration items vary widely, but include anything related to your account that you want to track. Configuration item types ci types configuration item types ci types denote the broad classification of different entities, under which, the configuration items cis are categorized. Configuration management represents the one true source of the configuration items. Software configuration management is a process independent of the development process largely because most development models cannot accommodate change at any time during development. Includes the predefined server, test, and workstation types to let you specify what type of function or role a computer has. Utilities you can find a detailed description of the answer o. Configuration items can overlap and exist at many levels of granularity. Examples of software configuration items include a console display module for an air traffic control system, and an accounts receivable module for an accounting. Explaining configuration item ci, cmdb, cms and dml. Software configuration management a aa ab ac aaa aab aca acb version 1 version 2 version 3 version 4 figure 2. Itil v3 describes configuration item ci as a subset of service asset that has a direct impact on service delivery and needs to be managed in order to deliver an it service in itil, configuration items cis are those service assets which are configurable and can be managed through change management. Develop processes and best practices configuration management details configuration management form details configuration item types and subtypes the following table lists the types and subtypes available for the outof box configuration item ci names. The cmdbasset management module in freshservice shows you a complete list of all the assets and configuration items that have been linked within your it service desk. Sap, expense account, payroll software or a corporate service e.
Each entity consists of several attributes of specific data types for example, string and integer. Configuration management is the practice of tracking operational items and their attributes. A classification, or type, which indicates what kind of item it is. Selected items of system hardware or software or combinations of hardware and software, in which the government or acquiring activity has configuration management concern, are designated as configuration items cis.
The representations of these entities in the cmdb are configuration items cis. A toplevel configuration item is a ci used as the starting point for organizing and promoting a set of related configuration items an example of a toplevel ci is a computer system. A operating system installed on a particular machine can be considered a ci. In software engineering, software configuration management scm or sw cm is the task of tracking and controlling changes in the software, part of the larger crossdisciplinary field of configuration management. Configuration item an overview sciencedirect topics. Examples of cis include individual requirements documents, software, models, and plans. This includes hardware items like laptops, workstations, network routers, etc. Example configuration item hierarchy software configuration management is formally defined in ansiieee std 610.
A software suite is a group of software applications with related functionality. Any organization specific entity can be considered as a ci type, such as business services, workstations, servers, documents and even the people working for your organization. In this software engineering tutorial, you will learn. For example, we are going to decide that we will buy the sounding balloons off the shelf cots, as well as the sensors. Cis vary widely in complexity, size, and type, ranging from an entire service or system including all hardware. Example characteristics of configuration items include author, document or file type, programming language for software code files, minimum marketable. The final element of the software product architecture is the physical architecture that depicts the structural aspects of the software product and provides insight into how the product will be assembled and integrated to form one or more software configuration items.
Examples of configuration items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers. Service manager includes the following outofbox configuration item ci types and subtypes. Scm practices include revision control and the establishment of baselines. Common configuration types include software, hardware, communications, location and documentation. Each of these configuration items are evaluated upon a defined schedule for the purpose of reporting on compliance and for auditing purposes. Definition an aggregation of hardware, software, or both, that is designated for configuration. Sccm 2012 configuration items, configuration baselines. A ci record within the cmdb contains the following data. Template of common device fields that you can use to create a new device type. Use configuration items and configuration management.
The primary goal is to increase productivity with minimal mistakes. It forms the uppermost level in the ci structure, enabling you to easily add and modify the cis and their relationships. A configuration item type cit describes the type of ci and its attributes. Software configuration items are placed under scm control at different times. About configuration baselines and items configuration. The power sources that the network uses and that are intended to be associated with ups configuration items. Relationship governance rules is a set of relationship rules used to ensure consistency and validity in modeling relationships between configuration items cis in the cmdb.
For example, you might have a ci that represents a service or other logical. A configuration item is a software entity that shows up on planning timelines and which requires a certain amount of documentation. A configuration item, or ci, is anything uniquely identifiable that can be changed independently. Note though software update is a configuration settings it cannot be configured from level 1 and can only be added from level 2 up directly to configuration baseline. A definition of configuration item with several examples.
Without a clear definition of what qualifies as a ci, you will constantly struggle with deciding whether to put certain kinds of data into the cmdb. Software configuration management scm is the discipline for systematically controlling the changes that take place during development. The physical architecture is derived from the functional architecture in a. For example, source codes, property files, binaries, servers, and tools can all be configuration items for a software firm. Configmgr configuration baselines a beginners guide. The following configuration is appropriate for a 100s of users working on multiple projects with large files and data tables. For the remainder of this post i will now refer to configuration items as cis and. They can range from an entire service, which may consist of hardware, software, and documentation, to a. With the exception of software updates configuration items, you can view and edit the properties of each configuration item in the configuration items node under desired configuration management in the configuration manager console.
The definition of the pbs is expanded throughout the early software definition activity, but should be finalized by. Configuration items have specific attributes as well as relationships that are often unique for configuration items underneath them in the particular system. It is a fundamental operations technique that captures valuable information for processes such as incident management, problem management, change management, maintenance, safety and risk management. A configuration item is anything that can be configured and that is absolutely necessary for the success of your project.
All configuration items cis are uniquely identified by ci registration codes and version numbers. Other documents that serve to identify the configuration of the product or. Configuration item register configuration management. Software configuration item an overview sciencedirect topics. Configuration item ci is a component that needs to be managed to deliver an it service. By default, freshservice comes with a set of assetci types that cover all the essentials for a typical it service desk. Checklist configuration item ci record it process wiki. This is where instead of just saving your code to your desktop where you might lose it, or at least forget what it looked like yesterday before you decided to refactor everything and break everythin.
Configuration item configuration management systems. Configuration items software configuration items are not only program code segments but all type of documents according to development, e. In this context, it is very important to remember that all cis are service assets, but all. Itil checklist cms cmdb, enhanced with many additions itil process. The register identifies and describes cis, maintains ci status information, identifies specifications with which the ci must comply and indicates the cis position in the overall structure of the configuration by describing parentchild relationships with other cis. Any change in the software configuration items will affect the final product. Cis typically include it services, hardware, software, buildings. A ci is a software model that contains the attributes of the represented entity. Simply put, a ci is an instance of an entity that is part of your environment and has configurable attributes specific to that instance. It is abbreviated as the scm process in software engineering. Every configuration item must have a category and possibly subcategories.
The configuration item types list view page opens, listing the default ci types. Configuration item types ci types configuration item types ci types denote the broad classification of different entities with which you can categorize the cis. We recommend placing the web server and the database server on different machines in order to optimize maintenance, update, and backup cadences. Software configuration management in software engineering. If something goes wrong, scm can determine what was changed and who changed it. Use the software updates node to view and edit software updates configuration items in addition to the configurable properties of a configuration item in the. A configuration item ci is an infrastructure component provided by an organization to its customers. The term configuration item ci refers to the fundamental structural unit of a configuration management system.
Cis may be a single module such as a monitor or tape drive, or more complex items, such as a complete system. Configuration items help in identifying the components of a system. Infrastructure cis includes it services, hardware, software and so on. Documentation can include requirements specifications and interface documents. They are used in service management, change management, configuration management, incident management and a variety of other processes related to directing and controlling change.
The configuration management system oversees the life of the cis through a combination of processes and tools by implementing and enabling the fundamental elements of identification, change. Software configuration item an overview sciencedirect. Prior to software deployment, the software configuration items must be subjected to a final. The list of the most popular software configuration management tools top scm tools in 2020 in software engineering software configuration management is the task of tracking and controlling changes in the software part of the larger disciplinary field of configuration management the scm practices include vision controls in the establishment of baselines. Configuration items can include hardware, equipment, and tangible assets as well as software and documentation.
353 621 866 306 265 462 462 774 508 217 1197 478 527 1560 702 151 302 569 1354 1489 993 1071 1386 239 633 895 1426 769 1101 1144 1224 1002 957 14 831 1140 623 941 498 1041 1300 1113 1076 1475 610 1265 299 919 1232 480 365